Please read these Terms and Conditions (the "Terms") carefully. By accessing [your-domain.com] (the "Site") and/or using the Services provided through it, you agree to be bound by these Terms and by our Privacy Policy.
Phantom is a project operated by [Registered operator name], registered under the laws of [Country of registration] (hereinafter "we", "us", "our", "Phantom").
These Terms create a legally binding agreement between us and our users (hereinafter "you", "User"). If you do not accept these Terms, you must refrain from using the Services.
By placing an order, submitting a request through the Site, or contacting us by any other available means of communication, you agree to everything set out below.
Definitions
For the purposes of these Terms, the following definitions are used:
- "Order" means a request to purchase and use one of our products through the Site.
- "Intellectual Property Rights" means any intellectual property created as a result of the Services: scripts, source code, object code and other readable and machine-readable code, libraries and other software components, text, audio, graphics, visual and other content (including site design and software interface), copyright, trademarks, service marks, trade names, utility models, industrial designs, trade secrets, know-how, databases, patents and geographical indications.
- "Services" means any and all services offered by us, including but not limited to gamer software, news and entertainment related to game modification through the Site.
Subject matter
- This document is a formal public offer to an unspecified number of persons to enter into an agreement on the Terms set out below. If you wish to use our Services, you must read, understand and accept these Terms.
- You agree that the Site and Services are complex intellectual property assets and that any posted content forms an integral part of them.
- Nothing in these Terms shall be construed as creating an agency, partnership, joint venture or other similar relationship between you and us.
Communication
- You may submit a request through the Contact Us page on the Site. Once your request has been submitted, we will respond by e-mail to the address you gave us, and where relevant provide you with a link to use our Services.
- Submitting a request does not oblige you or us to enter into any agreement or relationship other than as set out in these Terms and our Privacy Policy. We reserve the right to decline a request without giving a reason.
Access to the site
- The Site and Services are available twenty-four (24) hours a day, seven (7) days a week, except for scheduled downtime for maintenance. We do not guarantee that the Site and Services will be available at all times.
- We do not guarantee that your computer, tablet or smartphone will be able to access or support the Site or any product bought through it. Technical requirements are published on each product page and it is your responsibility to check them before buying.
- We reserve the right to refuse access to the Site and/or Services for any reason, at any time, at our sole discretion.
Accounts and product keys
- Where a product requires an account or a loader, you may be asked to create one. By registering, you represent and warrant that all information you provide is current, complete and accurate, and you agree to keep it that way.
- You may be required to choose a password. You acknowledge and agree that we may use it to identify you. You are responsible for all use of your account, whether or not you authorised it, and for ensuring that all such use complies with these Terms.
- You agree that you shall not hold more than one (1) account, and you may not sell, trade or transfer an account to any other person or entity.
- A digital key is bound to a single computer. Using one key on several machines will produce a permanent Invalid HWID error, and this is not grounds for replacement or refund.
- You may stop using the Services and close your account at any time by contacting us through the Contact Us page.
- We have the right to monitor accounts at our sole and exclusive discretion.
Site usage
- You may not use any deep linking, page scraping, robot, spider or other automatic device, programme, algorithm or methodology — or any similar or equivalent manual process — to access, retrieve, copy or monitor any part of the Site, nor reproduce or circumvent its navigation or design structure to obtain materials, documents or information not intentionally made available through the Site.
- You must not attempt to gain unauthorised access to any part or feature of the Site, or to any systems or networks connected to it, by hacking, password mining or any other illegitimate means.
- You may not probe, scan or test the vulnerability of the Site or any connected network, or breach its security or authentication measures. You may not trace or attempt to trace information about any other User, or use the Site to disclose information about another User.
- You agree not to use any device, software or procedure to interfere with the proper working of the Site, with any transaction conducted on it, or with anyone else's use of it.
- You may not use the Site for any purpose that is unlawful or prohibited by these Terms, or to induce any illegal activity or activity that violates our rights or the rights of others.
You may not use the Site or our Services for: violating any international, government, federal, provincial, state or local laws, rules or regulations; infringing our Intellectual Property Rights or those of others; harassment, abuse, harm, defamation, libel, humiliation, intimidation or discrimination on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; providing false or misleading information; spam, phishing, pharming, bots, scanning or scraping; or any obscene or immoral purpose.
Where the Site or Services offer a way to communicate with other Users — comment sections, discussion areas, social channels or other interactive features ("Interactive Areas") — you agree not to: publish defamatory, obscene, pornographic or offensive material; threaten or verbally abuse other Users, use defamatory language, or disrupt discussions with repetitive or meaningless messages; communicate in a manner that is offensive or discriminatory; personally attack another User; use Interactive Areas for fundraising, advertising or offering goods and services; interfere with another User's privacy, including by collecting or publishing their personal information; transmit content containing a virus or other malicious component; or facilitate or encourage any breach of these Terms.
You agree that any profile you create may be edited, deleted, modified, published, transmitted and displayed by us. We reserve the right to terminate your use of the Site and/or Services for any prohibited use, or for any other reason at our sole discretion.
Payment and refund policy
- Use of the Site is free of charge; certain Services carry fees. Those fees, including any applicable taxes, are shown on the Site — open a game in the catalogue to see the price of its product.
- Access to products is sold on a subscription basis. A subscription is paid for a period selected by you, ranging from one (1) day to thirty (30) days or longer where offered.
- We accept cryptocurrency only. No bank cards, no PayPal, no e-wallets. At checkout you are shown a wallet address and an exact amount; you send that amount, from your own wallet, on the network specified, and access is issued once the network confirms the transaction.
- Network fees are paid by you. Quoted rates are locked for the duration of the checkout window; once it expires, a fresh quote is issued.
- Sending funds on the wrong network, to an address not shown at checkout, or in an amount lower than quoted may make them unrecoverable. Always check the address, the network and the amount before you confirm.
- Delivery is most often instant, but issuance can take from 10 minutes to 24 hours. A link to access the product is also sent to the e-mail address you provide during payment.
- Where we are unable to provide a paid Service through our own fault, you are entitled to a refund. To request one, contact us through the Contact Us page with your transaction hash and the e-mail used at checkout. Refunds are processed no later than thirty (30) calendar days from the date of purchase, in the same coin, on the same network, to the wallet the payment came from, minus the network fee.
- Except as set out in these Terms, no refunds are granted for any reason — including for prepaid Services that have not been fully used. In particular, no refund is due where a product has gone into update status, where you declined to follow technical support instructions or failed to prepare your computer, or in any of the other cases listed in the Payments and Refunds policy on the Site, which forms part of these Terms.
Intellectual property rights
- Subject to these Terms, you have the right to access and use the Site and Services. You are not granted a licence to any software or other product obtained in the course of the Services.
- The Site and Services are owned by us or by our licensors, and we retain all ownership rights in them. All materials displayed or transmitted through the Site and Services ("Materials") — including application programming interfaces, text, photographs, images, illustrations, video clips, audio clips, graphics and computer code — belong to us. Cover art and trademarks of the games listed in the catalogue remain the property of their respective publishers and are shown for identification only.
- Except as expressly provided, you may not copy, reproduce, publish, transmit, sell, rent, modify, create derivative works from, distribute, reprint, perform, display or otherwise commercially exploit the Materials.
- You must not remove or alter any copyright, trademark or other proprietary notice, visual mark or logo from the Materials. You may make a single hard copy of any Materials for your personal, non-commercial use, provided all such notices remain intact.
- You acquire no rights or licences to the Materials other than the limited right to use the Site in accordance with these Terms.
- You may have the opportunity to submit reviews, suggestions, ideas and feedback (together, "Feedback"). By submitting Feedback you transfer to us exclusive ownership of it, including the right for us or any third party we designate to use, copy, transmit, publish, distribute, publicly display and perform, create derivative works from, index, cache, modify and adapt it in any form or media. Feedback is not treated as confidential.
Disclaimer
- We may, at our sole discretion, restrict or cancel an account for any reason. Where we do, we may try to notify you at the e-mail address associated with it; failure to do so creates no liability, including for the loss of data deleted as a result.
- You agree that your use of the Site and Services is at your own risk. Neither we, our affiliates, nor any of our respective employees, agents, third-party content providers or licensors warrant that use of the Site or Services will be uninterrupted or error-free, nor do we warrant the results that may be obtained from them, nor their accuracy, completeness, timeliness or reliability.
- Any downloadable software, products or other materials are provided on an "as is" basis without warranty of any kind, express or implied, including warranties of title, merchantability, fitness for a particular purpose and non-infringement, except for warranties that are implied and cannot lawfully be excluded.
- We shall not be liable to you or anyone else for any loss or damage — direct, indirect, special, incidental, punitive or otherwise, including lost profits, personal injury, property damage, damage to reputation, or loss of information or data — arising out of or in connection with the use of, or inability to use, the Site and/or Services.
- We disclaim all liability for any unauthorised access to or use of your personal information. Your sole and exclusive remedy if you are dissatisfied with the Site or Services is to stop using them.
- Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so some of the limitations above may not apply to you. These limitations survive these Terms and operate in our favour.
Acceptance and duration
- By placing an order or submitting a request on the Site, you confirm that you are fully aware of these Terms and accept them in full, without exception or limitation. Acceptance constitutes a bilateral written agreement between you and us, effective from the moment of acceptance and valid for the entire period during which you use the Services.
- We are not responsible if information on the Site or within the Services is inaccurate, incomplete or out of date. Product descriptions are indicative: a given feature may be disabled for testing or removed permanently, so the information on the Site is not always final. You acknowledge that the Site and Services are provided for general information and should not be used as the sole basis for a decision.
- We may change these Terms from time to time to reflect changes in market conditions, payment methods, applicable law or our systems. We may notify you by e-mail, but we are not obliged to; a change takes effect when we post the revised Terms on the Site. Continued use after that constitutes acceptance, so review these Terms regularly.
- We may modify, add, suspend or remove any part of the Site or Services, in whole or in part, at our sole discretion and with immediate effect. Such changes may include the content offered, the hours of availability, and the equipment required for access or use.
Dispute resolution
- If a dispute arises, you and we shall attempt to resolve it amicably within sixty (60) days.
- A dispute must be sent to us in writing, with the documents supporting the claim, to the e-mail address given below.
- If the dispute is not resolved by negotiation, it shall be referred to and finally resolved by arbitration in [City, Country].
- The number of arbitrators shall be one.
- The language of the arbitration shall be [Language].
Final provisions
- Legal capacity. You represent and warrant that you have full power and authority to enter into these Terms.
- Severability. If one or more provisions of these Terms is for any reason invalid or unenforceable, that invalidity shall not affect the validity of the remaining provisions, which continue in full force and effect.
- Applicable law. In all matters not covered by these Terms, we and you shall be governed by the applicable laws of [Country of registration], applicable international law, and established good business practice.
- Force majeure. We are not liable for a failure to perform obligations under these Terms where that failure is caused by war, fire, flood, earthquake, storm or other causes beyond our reasonable control.
- Waiver. A failure to exercise any right under these Terms is not a waiver of that or any subsequent right. The rights and remedies provided are cumulative and not exclusive of any rights and remedies provided by law.
- Updates. We may update these Terms from time to time, so we encourage you to review them regularly.
Contact us
If you have any questions about these Terms, send us a request through the Contact Us page — every request gets a reference number and an answer by e-mail.
Operator: [Registered operator name] · E-mail: [support@your-domain.com] · Discord: [Discord handle]